🔧Troubleshooting

Token Expired

Understanding and resolving expired access tokens.

Token Expired

Access tokens are issued by social platforms and expire periodically for security reasons.

What This Means

When a token expires, PageDock can no longer access your account on your behalf. You'll see a warning indicator on the affected account.

How to Fix

  1. Go to Dashboard → Accounts.
  2. Find the account with the warning.
  3. Click "Reconnect".
  4. Re-authorize PageDock on the platform.

Prevention Tips

  • Log into PageDock regularly to keep tokens fresh
  • Re-authorize when prompted
  • Set up notifications for account issues
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Note: Facebook/Instagram tokens typically last 60-90 days. YouTube tokens can last longer with proper refresh.